Privacy Policy

Including our Cookie Policy

Who we are

The JQ Set Ltd – Company number 11109050.

Our contact information

Our address is: The JQ Set, Studio 6,  85 Spencer Street, Jewellery Quarter, Birmingham B18 6DE. Our website address is: www.thejqset.co.uk

What personal data we collect and why we collect it

Bookings

Information collected and shared with a payment provider to process payments includes:
  • Name
  • Email
  • Address
  • Phone
  • Unique payment identifier
  • Payment provider identifier
  • Payment total
Information collected but not shared during the booking process includes:
  • Birthday
  • Order details
For further information on how the available payment providers use your data: The data collected through our booking system is used for customer services purposes, and for information to be added to the mailing list when that has specifically been allowed by opting in at checkout (for further details see Mailing List section). The data is is emailed directly to the owner of the website and stored in the database of the site on which it was submitted on a secure server for 6 years from the end of the last company financial year they relate to, for business record-keeping purposes.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact Form

Information collected and shared with Akismet (also owned by Automattic) for the sole purpose of spam checking includes:
  • IP address
  • User agent
  • Name
  • Email address
  • Website
  • Message
The data collected through the contact form is used for customer services purposes, and for information to be added to the mailing list when that has specifically been allowed by opting in at form submission (for further details see Mailing List section). The data is is emailed directly to the owner of the website and stored in the database of the site on which it was submitted on a secure server for 6 years from the end of the last company financial year they relate to, for business record-keeping purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Information collected and processed with Google Analytics for website user data analysis includes:
  • User ID / hashed personal data
  • IP addresses
  • Cookies
  • Other behavioral profiling event data

Cookie Policy

Effective Date: 01-Apr-2023
Last Updated: 01-Apr-2023

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

Third party cookies

  • Google Analytics
  • wordfence.com
    • Cookie alias: wfwaf-authcookie-(hash)
      • Purpose: Used by the Wordfence firewall to perform a capability check of the current user before WordPress has been loaded. This is only set for users that are able to log into WordPress. This cookie allows the Wordfence firewall to detect logged in users and allow them increased access. It also allows Wordfence to detect non-logged in users and restrict their access to secure areas. The cookie also lets the firewall know what level of access a visitor has to help the firewall make smart decisions about who to allow and who to block.
    • More info: https://www.wordfence.com/help/general-data-protection-regulation/
  • WooCommerce
    • Cookie alias: woocommerce_cart_hash, woocommerce_items_in_cart
      • Purpose: Helps WooCommerce determine when cart contents/data changes.
    • Cookie alias: wp_woocommerce_session
      • Purpose: Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
    • Cookie alias: woocommerce_recenty_viewed
    • Cookie alias: store_notice[notice id]
Manage cookie preferences

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

Cookie Policy generated with help from CookieYes – Cookie Policy Generator.

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Get In Touch

We haven’t linked this up yet!

You can get in contact with us at info@thejqset.co.uk

Address

Studio 6, 85 Spencer Street
Jewellery Quarter, Birmingham
B18 6DE

Call Us

0121 236 3458

Email Us

info@thejqset.co.uk