Booking Terms & Conditions
Please note that when you book a course you are agreeing to and are bound by our Terms and Conditions below. Please check back on these T&Cs every time you book a new course as they may be updated.
1. Booking a course
1.1 Our courses are suitable for those aged 18 years and over. (We are working on changing this to 16 years and over, as well as introducing some projects suitable for supervised 10+ year olds. Please get in touch to chat about where we’re at with it.)
1.2 Please read the course information and book onto an appropriate level of class. If you are missing experience in any of the following metalwork skills, then you will need to do the Beginners (Level 0) course to get safely introduced to the tools/equipment: Saw-Piercing, Filing, Buffing, Drilling (pendant motor), Pickling, Annealing, Soldering, Polishing (pendant motor and polishing motor), Cleaning (ultrasonic). Please get in touch if you would like to chat to us about what level you might be at.
1.3 To book your place on a course, full payment of the course fees must be made in full. We regret that we cannot offer a deposit or part-payment scheme to reserve a place on a course.
1.4 Fees should be paid either using the website online payment system, by card payment over the telephone, or by PayPal request via email.
2.1 Our small class sizes mean that course bookings are not transferable or refundable if you cannot attend for any reason, so please make sure that you can attend all of the dates.
2.3 If, due to unforeseen circumstances or low class numbers, we need to amend the class dates or cancel the course, you will be offered a full refund.
3. Using the workshop
3.1 a) The Beginners, Improvers and Advanced jewellery courses provide all the tools you should need to use, and the course fee includes all consumables and materials required. (By consumables we mean saw blades, drill bits, emery paper etc. By materials we mean wax, metal, solder, findings etc). If you wish to restart your project there may be a charge for the extra materials.
3.1 b) The Open Project courses and Studio Sessions provide all the tools available in the workshop – please get in touch if you need access to particular or special tools for your project. The fee includes all consumables but you will need to source your own materials (we can provide a suggested list of suppliers). Our workshop is a “clean processes” only workshop so we suggest you use sterling silver, gilding metal, copper or brass for your project. Aluminium, lead, and pewter are not used in the workshop as the dust can cause pitting and damage to precious metal items. The use of any other materials (wood, perspex etc) will need approval by The JQ Set ahead of time as they may need special tools or PPE.
3.2 To use the workshop safely all students will need to complete our Health and Safety Induction – this is included as part of the Beginners Level 0 course. The Taster courses cover training for the tools you will use but is not the full induction. If you have previous experience and would like to join our courses at Improvers level, please get in touch to chat to us about your specific experience. You may need to come in a bit early for your first session to ensure you have been taught to use the tools and equipment to our safety levels.
3.3 Our studio is situated on the ground floor one step up from the pavement, with one step up into the toilet facilities. We regret that our facilities and equipment are not fully wheelchair-accessible.
3.4 We have a workshop dog! If he’s in, he’ll be in another part of the studio whilst classes are happening, and whilst he is a poodle-mix (and supposedly hypo-allergenic) it might not be an appropriate place for someone with allergies.
3.5 A number of chemicals are used in the studio (in line with COSHH regulations) so it might not be an appropriate place for someone with severe asthma or extreme sensitivities.
4. Student Conduct
4.1 Please dress appropriately for a workshop environment, with closed-toed low-heel shoes, hair ties, and remove or secure any loose clothing/jewellery. You will be supplied with an apron and any Personal Protective Equipment (Safety glasses, Ear defenders, Dust Mask etc) needed for particular tasks. Bring a pen and a notebook, and reading glasses if required!
4.2 We ask our students to conduct themselves in a kind, respectful and considerate manner towards the tutors and the other students. If a student is disruptive, we reserve the right to, at our discretion, dismiss the student immediately from the course without reimbursement.
4.3 Please attend all the classes in a course on time. We appreciate that unexpected things can happen, but missing a day of the 3-day courses, or 2 evenings of the 6-evening courses will mean that it is unlikely that you will complete the project, as having the tutor help you catch up would take time away from other students which would be unfair.
4.4 Please do not consume food or drinks at your bench unless the tutor has specifically allowed it (water in a screw-top container is allowed anytime) – your tutor will know if the lesson plan includes any potentially contaminating processes. Daytime courses will have an hour break for lunch, during which the workshop will be closed and locked. There are a number of cafes and pubs serving food within a short walk of the studio (including one right next door!). Please don’t drink alcohol on your lunch break (see below). We regret that we cannot offer a space for students to eat packed lunches during the break.
4.5 Whilst in the workshop you will need to follow all safety instructions given. It is unacceptable to be a danger to yourself or others in the workshop. If a student is seen to be working unsafely repeatedly, endangering themselves or other students, we reserve the right to, at our discretion, dismiss the student immediately from the course without reimbursement.
4.6 Please get in contact to discuss any disability or medical conditions that may affect you in a workshop environment. All our classes require good dexterity and eyesight, even at beginners level.
4.7 We have a zero tolerance policy for students under the influence or in an altered state of consciousness through the use of alcohol or drugs. It is unacceptable to be a danger to yourself or others in the workshop. If a student is thought to be under the influence, we reserve the right to, at our discretion, dismiss the student immediately from the course without reimbursement. If you take medication which can cause drowsiness or dizziness, please ensure that you are not affected before attending the class. If in any doubt, please consult your doctor before booking onto a course.